Thank you for visiting the Vietnam Veterans Memorial Fund (“VVMF”) Web site and reviewing our privacy and security policy (“Privacy and Security Policy”).  Your privacy is very important to us.  With respect to the collection, use and disclosure of personal information, we make every effort to ensure compliance with all applicable federal law.  Also, we do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.  Please read this Privacy and Security Policy to learn more about the ways in which we use and protect your personal information.

To request that personal information not be shared or to change your information, please contact us at: Vietnam Veterans Memorial Fund, 1235 South Clark Street, Suite 910, Arlington, VA  22202; Phone: (202) 393-0090; Fax: (202) 393-0029; or e-mail: [email protected].

If you have additional questions, you may send an e-mail to [email protected].


The privacy practices of this statement apply to our services available under the domain name (the “Site”).  By visiting this Web site, you agree to be bound by the terms and conditions of this Privacy and Security Policy.  If you do not agree, please do not use or access our Site.

By accepting the Privacy and Security Policy, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy and Security Policy.

Personal Information VVMF Gathers

As a general rule, VVMF does not collect personally-identifying information about you when you visit the Site, unless you choose to provide such information to us.

The information we learn from visitors helps us continually improve your experience at  The information you provide is used exclusively for VVMF.  It is our goal to make your visits to the Site easy and educational.  However, be assured that we will not disclose your personal information to third parties without your consent.  VVMF may disclose user information, however, in special cases when we have reason to believe that disclosing this information is necessary to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) VVMF rights or property, other users, or anyone else that could be harmed by such activities.  Additionally, VVMF may disclose user information when we believe in good faith that the law requires it.

Information You Give Us:  We receive and store any information you enter on the Site or give us in any other way.  You can choose not to provide certain information.  We use the information that you provide for such purposes as responding to your requests and communicating with you.

Automatic Information:  We receive and store certain types of information whenever you interact with us.  For example, like many Web sites, we use “cookies,” and we obtain certain types of information when your Web browser accesses  A number of companies offer utilities designed to help you visit Web sites anonymously.

Information from Other Sources:  We might receive information about you from other sources and add it to our account information.

Removing your information

VVMF has a great respect for your privacy.

If you wish to be removed from our mailing list, removal of your name and/or address is simple.  Please click here or copy & paste the link below in your browser to complete the very quick form.  Due to the cycle of our mailings it may take up to 60 days for all mail to stop.

If you wished to be removed from our email list, please open an e-mail from VVMF and scroll down to the bottom of the message and click “Unsubscribe”.  VVMF includes the ability to unsubscribe in every e-mail we send.

Use of Cookies

What are cookies:  Cookies are pieces of information that a Web site transfers to an individual’s hard drive for record-keeping purposes.  Cookies make Web-surfing easier for you by saving your preferences while you’re at the Site.  We never save passwords or credit card information in cookies.  The use of cookies is an industry standard – you’ll find them at most major Web sites.

By showing how and when guests use the Site, cookies help us see which areas are popular and which are not.  Many improvements and updates to the site are based on such data as total number of visitors and pages viewed.  This information is most easily tracked with cookies.  We use the information from cookies to provide services better tailored to our users needs.

VVMF has two primary uses for its cookies.  First, we use them to specify unique preferences. Secondly, we use cookies to track user trends and patterns.  This helps us better understand and improve areas of the Site.  While both of these activities depend on the use of a “cookie,” visitors to always have the option of disabling cookies via their browser preferences.

Most browsers are initially set up to accept cookies.  You can reset your browser to refuse all cookies or indicate when a cookie is being sent.

Photos submitted through Wall of Faces / Republic of Korea Wall of Honor / Faces Never Forgotten

When you submit a photo to the Wall of Faces effort, you “hereby authorize the Vietnam Veterans Memorial Fund Inc. (VVMF) and its corporate and organizational sponsors to use, reproduce, and/or publish all photographs that I am submitting with this Release Form in any manner that VVMF deems appropriate in furtherance of VVMF’s mission.”


Ensuring secure online donations is an important part of our pledge to honor your privacy.  The Site utilizes SSL (secure socket layers) to protect your credit card information.  SSL encrypts all ordering information, such as your name and credit card number, so that it cannot be read in transit.  When you make a donation to VVMF, your credit card information is captured and stored separately, so that it cannot be read by anyone other than Paypal, our banking partner.

If you don’t have a browser that supports SSL or if you feel uncomfortable sending your credit card information via the Internet, we offer you the option of mailing or calling VVMF to complete your donation.

It is important for you to protect against unauthorized access to your password and to your computer.  Be sure to sign off when finished using a shared computer.  Also, consider using a personal firewall to prevent hackers from invading your personal computer, especially if you are using DSL or a cable modem to access the Internet.

Conditions of Use, Notices and Revisions

If you choose to visit, your visit and any dispute over privacy is subject to this Privacy and Security Policy, including limitations on damages, arbitration of disputes, and application of the law of the Arlington, VA.  If you have any concern about privacy at, please send us a thorough description of your concern to [email protected], and we will try to resolve it.

Unless stated otherwise, our current Privacy and Security Policy applies to all information that we already have about you.  Notwithstanding the foregoing, we will never materially change our policies and practices to make them less protective of customer information collected in the past without the consent of affected customers.

Acceptance of These Terms

By using the Site, you signify your assent to VVMF’s Privacy and Security Policy.  If you do not agree to this policy, please do not use the Site.  Your continued use of the site following the posting of changes to these terms will mean you accept those changes.